Small and medium businesses are drowning in the same set of problems: manual processes that should be automated, operational knowledge that lives in one person's head, events planned on spreadsheets and prayer, and AI tools they've heard of but can't implement.
They can't afford McKinsey. They can't find a consultant who speaks both "operations" and "events." They hire event planners who don't think like operators. And they end up solving problems the hard way - alone, while trying to run their business at the same time.
The Grand Detail was built to close that gap. Founded by Heather Gee, who spent 10 years as the operational backbone of a growing staffing firm - running company-wide events, building internal systems, onboarding teams, and keeping everything moving behind the scenes - before stepping out to do it for businesses everywhere.
That decade wasn't just experience. It was proof. Proof that one person with the right systems and the right precision can hold an entire organization together - and that businesses who invest in that kind of operational discipline outperform those that don't.
We operate from Orlando, FL, and work remotely with clients across the country. Whether you need your processes documented, your next event executed, or your workflows automated - we show up, do the work, and hand you something that runs.
